Help Center

You can solve these problems immediately

Our goal is to solve your problems and questions as quickly as possible - that's why we have created short forms that you can use to solve the most common problems yourself in less than 5 minutes, without having to contact support!

FAQ

Frequently asked questions

Duration: 1 minute

Manuals

Can't find the operating instructions anymore?

Duration: 1 minute

Claim

The product is faulty and you still have warranty? We take care of this!

Duration: 3 minutes

Questions about the product

The product doesn't work? No problem, we'll be happy to help!

Duration: 7 minutes

Questions about the order

The goods did not arrive or you would like to return the goods?

Duration: 3 minutes

Feedback

Submit your feedback now and win a product worth up to €50 every month!

Duration: 5 minutes

Write

Mon.-Thu. from 8:00 a.m. to 5:00 p.m.
Fri. from 8:00 a.m. to 2:00 p.m.

info@ansmann.de

Come round

Visit us at our headquarters.

Industriestraße 10 / 97959 Assamstadt

Call

Mon.-Thu. from 8:00 a.m. to 5:00 p.m.
Fri. from 8:00 a.m. to 2:00 p.m.

+49 (0) 6294 4204 0